Shipping

FREE STANDARD SHIPPING ON ALL ORDERS

Shipping Options

All items ordered before 10:30am CT will be sent the same business day. Items ordered after 10:30am CT will be sent on the following business day. Orders placed after 10:30am CT on Friday will be sent on the following Monday.

If you experience any issues with your delivery, please contact us at customerservice@GRUV.com.

How will I know when my order has been sent?

As soon as your order is sent from our warehouse you will be sent an email to confirm that it's on its way.

Once my order has been shipped when will I receive it?

Depending on your method of shipping, your timing will vary:

• Standard Shipping - you will receive your order in 3-10 days
• Expedited - you will receive your order in 1-5 days
• Next Day - you will receive your order in 1 Business day. This service is only available on orders placed Monday through Thursday
• The timeliness of service to destinations outside the contiguous U.S. may be affected by the limited availability of transportation. Due to the variability of transportation, Package Services and USPS packages may take up to two to five weeks to reach Hawaii, Alaska, Puerto Rico and any U.S. Territories. This includes ZIP Codes with prefixes of 967 and 969 and those with the following prefixes: 995, 996, 997, 998, 999, 968, 006, 007, 008, and 009

Do you charge for shipping?

We offer FREE Standard Shipping but charge for Expedited and Next Business Day:

PLEASE NOTE THAT ORDERS PLACED USING FEDEX CANNOT BE DELIVERED TO PO BOXES.

What do I do if I have not received my order?

If your order does not arrive within 14 days please contact us so that we can investigate with the shipping company.

One of the items is missing from my order. What do I do?

Sometimes items that are ordered on the same day may arrive to you on different days. We will send you an email to let you know when each item is on its way.

Which countries do you deliver to?

We deliver to the United States and US territories.

If in doubt please contact our customer service team at customerservice@GRUV.com.